FREQUENTLY ASKED QUESTIONS

How Can We Help You?

Satisfied People’s

“Filipino Intro Care gave my mother the support and companionship she needed. The carers were kind, professional, and truly treated her like family.”
— A Client’s Daughter, Birmingham
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Question & Answer

Frequently Asked Questions

At Filipino Intro Care, we understand that families often have important questions before choosing a care provider. Here are answers to some of the most common queries to help you feel confident in your decision.

We offer live-in care, hourly care, companionship, dementia and Parkinson’s support, housekeeping, shopping and errands, appointment assistance, and complex care.

Our services are designed for elderly individuals, those living with dementia or Parkinson’s, and anyone needing personalised support to remain safe and comfortable at home.

All our carers are DBS-checked, fully trained, and carefully selected for their professionalism, compassion, and cultural sensitivity.

Yes. We provide both short-term hourly visits and full-time live-in care to suit your needs and lifestyle.

Absolutely. Our team is trained in specialist, patient, and emotionally attuned care to ensure dignity and comfort.

We provide services locally and regionally, and can arrange tailored packages depending on your location and requirements.

Simply contact us to discuss your needs. We’ll arrange a free consultation and create a care plan tailored to your situation.

Yes. We believe in working closely with families to ensure transparency, trust, and peace of mind at every stage.

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Whether you need daily support, live-in assistance, or specialised care, Filipino Intro Care is here to provide comfort and dignity every step of the way.